MerTekStak MerTekStak Beta

Terms of Service

Effective date: May 20, 2026

These Terms of Service are a legal agreement between you and ManorSoft, Inc. ("ManorSoft," "MerTekStak," "we," "us," or "our"). They govern your access to and use of MerTekStak, including mertekstak.com, the MerTekStak web app, account services, managed-platform configuration, cloud operation planning, build verification, release processes, support, and related features.

If you use MerTekStak for a company or other organization, "you" includes that organization, and you represent that you have authority to bind it. If you have a separate signed agreement with ManorSoft that expressly covers MerTekStak, that agreement controls where it conflicts with these Terms.

Acceptance

By creating an account, clicking to accept, using the website, signing in to the web app, reviewing a plan, confirming an operation, sending a command, or otherwise using MerTekStak, you agree to these Terms and our Privacy Policy. If you do not agree, do not use MerTekStak.

Eligibility

  • You must be at least 13 years old and old enough to form a binding contract where you live. If you are under the age of majority, a parent or legal guardian must review and accept these Terms for you.
  • MerTekStak is not directed to children under 13, and you may not use MerTekStak if you are barred from doing so under applicable law.
  • You may not use MerTekStak if you are located in, organized under the laws of, or ordinarily resident in a country or region subject to applicable sanctions that prohibit the transaction.

Accounts and Access

  • You are responsible for your account, credentials, managed platform settings, provider credentials, API keys, access tokens, login sessions, and all activity under your account.
  • You must provide accurate information and keep your account and administrative contact information current when required for product operation, security, notices, or support.
  • You are responsible for ensuring that anyone you invite, authorize, or allow to use your account, organization, platform, automation, or release process follows these Terms.
  • We may reject, suspend, limit, or terminate access if we believe an account, command, integration, provider credential, or usage pattern is compromised, abusive, unlawful, fraudulent, or creates risk for MerTekStak, users, systems, providers, or third parties.

Web App and Service Access

MerTekStak is provided as a web-based control plane. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use MerTekStak for your own lawful administration of managed platforms.

  • You may not copy, resell, sublicense, reverse engineer, bypass technical controls, remove notices, or use MerTekStak to build a competing product except where applicable law gives you a non-waivable right.
  • MerTekStak may change, remove, or add features and may require browser, authentication, or provider changes for continued access.
  • You are responsible for maintaining browser access, backups, security controls, permissions, network access, and third-party provider accounts needed for managed platform operations.
  • Disabling account access may not delete cloud account records, audit records, messages, uploaded files, logs, or other records retained under our Privacy Policy or legal obligations.

Managed Platforms, Plans, and Automation

MerTekStak lets authorized operators configure managed platforms, repositories, environments, backups, build workers, release candidates, deployment steps, and related operational plans. Automation is intended to produce reviewable evidence and operator-confirmed changes.

  • You are responsible for configuring platforms, provider credentials, repositories, environments, approval policies, build settings, backup sources, and release processes.
  • You must review and approve important commands, generated plans, provider changes, migration steps, release actions, and system actions before relying on them.
  • Generated plans, status summaries, and automation output may be inaccurate, incomplete, unsafe, outdated, or unsuitable. You are responsible for evaluating output and for any decision or action you take based on it.
  • MerTekStak is not a substitute for professional advice. Do not rely on MerTekStak as legal, medical, financial, tax, accounting, security, engineering, emergency, or other regulated professional advice.

Cloud Operations and Administration Tools

MerTekStak can expose tools for cloud and platform administration, including provider account access, repository inspection, artifact review, database backup and restore planning, smoke-test tracking, deployment step orchestration, logs, diagnostics, and support records.

  • Use these features only on accounts, networks, services, repositories, cloud resources, databases, and systems you own or are authorized to administer.
  • Confirmed operations may read, create, upload, modify, delete, move, or disclose files or data; start or stop processes or services; change settings; use network resources; incur provider costs; or alter system behavior.
  • Approvals, confirmations, sandbox settings, dry runs, and prompts are risk controls, not guarantees. You remain responsible for backups, permissions, review, and consequences.
  • You are responsible for confirming the target platform, environment, repository, database backup, command payload, and authority before sending or confirming a command.
  • Administration and security diagnostics are informational and may be incomplete or wrong. They do not replace qualified IT, security, legal, or compliance review.

User Content and Managed Platform Data

You keep ownership of your platform configuration, repository metadata, prompts, messages, uploaded content, outputs, settings, release plans, and other content you provide or create, subject to rights owned by others. You grant ManorSoft and our service providers a worldwide, non-exclusive, royalty-free license to host, process, transmit, store, reproduce, display, create technical derivatives of, and otherwise use your content as needed to provide, secure, troubleshoot, improve, and support MerTekStak and to comply with law.

  • Content remains under your control unless you submit, sync, upload, attach, send, share, or route it through MerTekStak, a provider, or an integration.
  • You represent that you have all rights and permissions needed to submit, process, upload, share, or authorize MerTekStak to act on your content.
  • You are responsible for content you submit, including personal information, confidential information, credentials, source code, regulated data, third-party materials, and data belonging to other people or organizations.
  • We may remove, restrict, quarantine, block, or refuse to process content or commands that we believe violate these Terms, create risk, or may be unlawful.

Cloud Providers, Repositories, and Usage

MerTekStak may route requests to third-party services such as cloud providers, DNS providers, identity providers, code hosting services, email providers, and infrastructure providers as needed to provide MerTekStak.

  • Provider availability, rates, quotas, usage reporting, service behavior, and output quality may change at any time.
  • When you use an integration, configuration, metadata, logs, request details, and related content may be transmitted to third-party providers as needed to perform the request.
  • Provider responses may include usage metrics that MerTekStak records for usage accounting, abuse prevention, troubleshooting, and operational evidence. We may prune provider usage blocks, secrets, headers, or metadata before returning responses to clients.
  • You must not submit API keys, passwords, tokens, secrets, financial data, or regulated data unless you are authorized and the selected feature is appropriate for that data.
  • You are responsible for complying with these Terms, applicable third-party service terms, content policies, rate limits, licensing rules, and applicable law.

Commercial Terms and Provider Costs

  • MerTekStak is not a public self-service plan product. Any commercial terms are handled outside the product unless we add a configured operator-only process later.
  • Service limits, included services, provider usage, support terms, environment counts, and operational limits may vary by agreement and may change prospectively.
  • MerTekStak may apply operational, abuse-prevention, security, provider, or legal limits as described in these Terms.
  • Internal usage units, if shown, are limited, revocable, non-cash accounting units for MerTekStak usage. They are not money, stored value, property, or a gift card.
  • You are responsible for provider charges and all costs incurred by users, automations, operations, or integrations associated with your account or organization.

Acceptable Use

  • Do not use MerTekStak to violate laws, infringe rights, invade privacy, impersonate others, mislead people, generate deceptive reviews or endorsements, manipulate elections, exploit children, create non-consensual sexual content, harass, threaten, or facilitate violence.
  • Do not attack systems, bypass security, evade rate limits, distribute malware, steal credentials, exfiltrate data, scrape without authorization, abuse third-party services, or use MerTekStak to gain unauthorized access.
  • Do not interfere with MerTekStak infrastructure, authentication, usage accounting, telemetry, security controls, provider integrations, support systems, or other users.
  • Do not process, upload, share, or command actions against data, systems, or accounts you are not authorized to use.
  • Do not use MerTekStak for high-risk activities where failure could lead to death, personal injury, environmental harm, critical infrastructure failure, weapons use, emergency response, or other severe harm without appropriate independent safeguards and human review.

Illegal and Abusive Content

MerTekStak is built to help people do useful, lawful work. It is not a place to test the edges of taboo, abusive, or forbidden topics, and it may not be used to skirt safety rules, provider policies, or the law. Users must obey applicable United States federal, state, and local laws, as well as the laws that apply where they live, work, or use MerTekStak.

  • Do not use MerTekStak to create, request, upload, process, distribute, obtain, store, or facilitate nudity, pornography, sexually explicit content, non-consensual intimate imagery, sexual exploitation, sexual services, trafficking, or sexualized abuse.
  • Do not use MerTekStak for any content, request, operation, image, message, file, or activity involving child sexual abuse material, child exploitation, grooming, sexualization of minors, abuse of minors, instructions for harming children, or any other harm against children. This prohibition applies whether the material is real, synthetic, fictionalized, edited, partially generated, or only attempted.
  • Do not use MerTekStak to request, generate, transform, summarize, troubleshoot, or operationalize illegal or dangerous instructions, including bomb-making, explosives, weapons construction or acquisition, evasion of law enforcement, violent extremism, terrorism, regulated substance synthesis, illegal chemistry, cyber abuse, credential theft, fraud, scams, extortion, stalking, or other conduct intended to cause harm or violate the law.
  • Do not use MerTekStak to bypass abuse monitoring, content filters, provider safeguards, security controls, account restrictions, legal requirements, or moderation decisions.

Safety, Illegal Activity, and Law Enforcement

We support lawful human freedom and believe people should have broad civil liberties and freedom from government overreach. Those values do not extend to unlawful activity, exploitation, abuse, or harm to children. MerTekStak has zero tolerance for illegal use of the service, child exploitation, child sexual abuse material, grooming, trafficking, credible threats, or other serious harm. We may investigate, preserve, restrict, remove, report, or disclose content, account information, logs, prompts, outputs, uploaded files, financial information, and related records when we believe it is required by law, responsive to valid legal process, or reasonably needed to protect children, users, the public, our systems, or others from serious harm. Where lawful and appropriate, we may proactively cooperate with law enforcement, child safety organizations, regulators, government agencies, and other authorities investigating illegal activity or threats to safety.

Violations, Bans, and Legal Consequences

Violations of these Terms are taken seriously. If you violate these Terms, misuse MerTekStak, or use MerTekStak for unlawful activity, we may immediately suspend or permanently ban your account, organization, and related access.

  • Violations may result in temporary restrictions, temporary suspension, permanent termination, permanent bans, revoked usage units, removal of content, or loss of access to MerTekStak services.
  • Enforcement actions taken because of violations are not eligible for compensation except where required by law.
  • We may preserve evidence, place legal holds, and retain records needed for legal, security, audit, abuse-prevention, and compliance purposes.
  • Serious violations may be reported to appropriate authorities and may lead to civil liability, regulatory action, criminal referral, or prosecution.

Third-Party Services

Third-party services are not controlled by ManorSoft. Your use of integrations, cloud providers, operating system services, browsers, code hosts, cloud storage, search providers, package managers, and other third-party products may be subject to separate terms, policies, fees, rate limits, and availability. We are not responsible for third-party services, outputs, outages, rates, security, data handling, or changes.

Security and Privacy

Our Privacy Policy explains how we collect, use, and share information. You are responsible for securing your browsers, credentials, provider accounts, backups, and users. You must promptly tell us if you believe your account, token, provider credential, or organization has been compromised.

Intellectual Property

MerTekStak, MerTekPlatform, MerTekStak, MerGen, MerBuf, and related software, designs, names, logos, documentation, source code, compiled code, release plans, schemas, prompts, models of operation, systems, and other product materials are owned by ManorSoft or its licensors. These Terms do not transfer ownership of MerTekStak or its intellectual property to you. Feedback, suggestions, ideas, bug reports, and improvement requests may be used by us without restriction or compensation to you.

Open Source and Third-Party Components

MerTekStak may include open-source or third-party components governed by their own licenses. Those licenses apply to the relevant components. Nothing in these Terms limits rights you may have under those licenses.

Beta and Experimental Features

Some features may be alpha, beta, preview, experimental, incomplete, unsupported, or subject to change, including provider integrations, build verification, database restore planning, deployment orchestration, generated plans, usage accounting, and commercial operations. They may be modified, limited, suspended, or removed at any time.

Support and Availability

Unless we agree in a separate signed agreement, MerTekStak is provided without service-level commitments, uptime commitments, backup commitments, support response commitments, or guaranteed compatibility. We may limit, suspend, throttle, update, remove, or discontinue features for security, maintenance, legal, abuse-prevention, provider, business, or operational reasons.

We strive to preserve uptime and keep MerTekStak available, but we intend to release updates at least weekly and may release more often. Planned or emergency maintenance, deployments, migrations, security work, provider outages, or other operational needs may cause service disruptions, degraded performance, unavailable features, interrupted sessions, or temporary inability to access MerTekStak. When practical, we will attempt to save in-progress work, checkpoint active operation state, notify active users, prevent new work from starting, and sign users out cleanly before maintenance or updates begin, but we cannot guarantee that every session, command, output, upload, operation, or in-progress task will be preserved or completed without interruption.

Disclaimers

To the fullest extent permitted by law, MerTekStak is provided "as is," "as available," and "with all faults." We disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, security, and reliability. We do not guarantee that MerTekStak will be uninterrupted, error-free, secure, compatible, or free from data loss, or that diagnostics, code, commands, recommendations, screenshots, or search results will be accurate, lawful, safe, complete, or suitable for your use case.

Limitation of Liability

To the fullest extent permitted by law, ManorSoft, its affiliates, officers, directors, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, enhanced, or punitive damages; lost profits; lost revenue; lost savings; loss of goodwill; business interruption; loss, corruption, disclosure, or deletion of data; resource, file, process, service, or system changes; provider charges; security incidents; or third-party claims arising out of or related to MerTekStak or these Terms, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for all claims arising out of or related to MerTekStak or these Terms will not exceed the greater of (a) the amounts you paid to ManorSoft for MerTekStak during the three months before the event giving rise to the claim or (b) USD $100.

Indemnity

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless ManorSoft, its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your content, your use of MerTekStak, your violation of these Terms, your violation of law or third-party rights, your use of third-party services, or your commands, automations, cloud operations, provider actions, or organization users.

Termination

You may stop using MerTekStak at any time. We may suspend, limit, terminate, or permanently ban access to MerTekStak, accounts, features, integrations, usage units, or content at any time if we believe you violated these Terms, create risk, materially breach your obligations, or if continued service is no longer practical or lawful. Enforcement actions for violations are not eligible for compensation except where required by law. After termination, sections that by their nature should survive will survive, including ownership, commercial obligations, disclaimers, limitations of liability, indemnity, dispute terms, and records needed for legal, security, accounting, backup, or abuse-prevention purposes.

Export, Sanctions, and Compliance

You must comply with all applicable export control, sanctions, anti-corruption, privacy, data protection, consumer protection, employment, intellectual property, cybersecurity, and other laws. You may not use MerTekStak to export, re-export, transfer, or provide access to software, technical data, or services in violation of applicable law.

Disputes and Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except where applicable consumer protection law requires otherwise. To the fullest extent permitted by law, disputes will be handled individually, not as a class or representative action, and the parties waive any right to a jury trial. Before filing a claim, each party will try in good faith to resolve the dispute informally by written notice and a reasonable opportunity to respond.

Changes

We may update these Terms as MerTekStak changes. The effective date above shows when this version was published. Continued use of MerTekStak after changes means you accept the updated Terms. If a change materially affects your rights or obligations, we may provide notice through the website, app, account email, or other reasonable method.

Electronic Communications

You agree that we may communicate with you electronically about MerTekStak, including account, legal, security, support, and service notices. Electronic notices satisfy legal notice requirements unless applicable law requires a different method.

Contact

Questions about these Terms can be sent to hello@mertekstak.com.